The New Operational Culture: The Case of the Theatre Industry

Munoz-Seca, Beatriz; Riverola, J.

Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.

Details

Published by: Palgrave Macmillan

Publication Date: 2008-11-12

Format: Hardcover

ISBN-13: 9780230220966

DOI: 10.1057/9780230584600

Dimensions: 216cm x140cm

Pages: 270