{"product_id":"9780230223769","title":"Engaging Public Sector Clients: From Service-Delivery to Co-Production","description":"\u003ch1\u003eEngaging Public Sector Clients: From Service-Delivery to Co-Production\u003c\/h1\u003e \u003ch2\u003eAlford, John\u003c\/h2\u003e \u003cp\u003eExploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Palgrave Macmillan\u003c\/p\u003e \u003cp\u003ePublication Date: 2009-04-08\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9780230223769\u003c\/p\u003e \u003cp\u003eDOI: 10.1057\/9780230235816\u003c\/p\u003e \u003cp\u003eDimensions: 216cm x140cm\u003c\/p\u003e \u003cp\u003ePages: 261\u003c\/p\u003e ","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47437825638540,"sku":"9780230223769","price":107.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780230223769.jpg?v=1775913218","url":"https:\/\/lateknightbooks.com\/products\/9780230223769","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}