The Theory of Culture-Specific Total Quality Management: Quality Management in Chinese Regions

Noronha, Carlos

This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Details

Published by: Palgrave Macmillan

Publication Date: 2002-05-10

Format: Hardcover

ISBN-13: 9780333995532

DOI: 10.1057/9780230512351

Dimensions: 216cm x140cm

Pages: 164