Step Change Total Quality: Achieving world class business performance

Spenley, P.

This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

Details

Published by: Springer

Publication Date: 1995-02-28

Format: Hardcover

ISBN-13: 9780412642708

DOI:

Dimensions: 235cm x155cm

Pages: 189