IFIP Advances in Information and Communication Technology

Aagesen, Finn Arve; Botnevik, Harald; Khakhar, Dipak

Teleservice is a common concept for distributed application services related to the use of telecommunication equipment, PCs, workstations and mainframes. Teleservices represent a diversity of applications related to various user and vendor cultures such as traditional telecommunications services, E-mail services, cooperative work, applications, multimedia applications, mobile services and intelligent network services. The complexity and diversity of teleservices are increasing, but of greater importance is the change in the way in which teleservices are designed, delivered and maintained. Information Network and Data Communications captures the cultural as well as the technical variety of teleservice.

Details

Published by: Springer

Publication Date: 1996-06-30

Format: Hardcover

ISBN-13: 9780412757501

DOI: 10.1007/978-0-387-34985-5

Dimensions: 235cm x155cm

Pages: 461