{"product_id":"9780470192344","title":"White Space Revisited Creating Value through Process","description":"\u003ch1\u003eWhite Space Revisited\u003c\/h1\u003e\u003ch2\u003eCreating Value through Process\u003c\/h2\u003e\u003ch3\u003eGeary A. Rummler | Alan J. Ramias | Richard A. Rummler\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Human Resources \u0026amp; Personnel Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eWhen \u003ci\u003eImproving Performance: Managing the White Space on the Organization Chart\u003c\/i\u003e was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, \u003ci\u003eWhite Space Revisited\u003c\/i\u003e goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.  \u003cp\u003e\u003ci\u003eWhite Space Revisited\u003c\/i\u003e is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology\u003c\/p\u003e \u003cp\u003e\u003ci\u003eWhite Space Revisited\u003c\/i\u003e includes information on a wealth of vital topics and\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDescribes the difference in impact of focusing on single processes vs. large scale improvements\u003c\/li\u003e \u003cli\u003eProvides an integrated step-by-step blueprint for designing, implementing, and sustaining process management\u003c\/li\u003e \u003cli\u003eOffers a detailed methodology for strategic and tactical process definition and improvement\u003c\/li\u003e \u003cli\u003eSpells out how to leverage the power of IT to optimize organizational performance\u003c\/li\u003e \u003cli\u003eShows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group\u003c\/li\u003e \u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e   \u003cp\u003eThe Authors \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eGEARY A. RUMMLER\u003c\/b\u003e (1937–2008) was the founding partner of the Performance Design Lab and of the Rummler-Brache Group, president of the Kepner-Tregoe Group, and cofounder and director of the University of Michigan's Center for Programmed Learning for Business. He was coauthor of the best-selling \u003ci\u003eImproving Performance\u003c\/i\u003e and \u003ci\u003eSerious Performance Consulting According to Rummler\u003c\/i\u003e. He was inducted into the HRD Hall of Fame and received the Distinguished Professional Achievement Award from ISPI, the Enterprise Reengineering Excellence Award, the Distinguished Contribution Award for Workplace Learning and Performance from ASTD, and the Lifetime Achievement Award from the Organization Behavior Management Network. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eALAN J. RAMIAS\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e is a\u003cb\u003e\u003c\/b\u003e partner with Perfor-mance Design Lab with 25 years experience in performance improvement and organization effectiveness. As a member of the team that founded Motorola University, he was the first person to introduce Rummler's pioneering concepts in process improvement and management to business units within Motorola. He became a partner and managing director of consulting services at the Rummler-Brache Group, and was responsible for selecting, training, and managing RBG's consultant teams. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eRICHARD A. RUMMLER\u003c\/b\u003e is a partner with Performance Design Lab. He brings more than 15 years of consulting experience with organizations in Asia, Europe, and North America to achieve improvements in organization performance. Rick's experience includes a wide range of interventions, including process improvement and reengineering, organization redesign, and measurement and management system design. These projects have addressed various business subsystems, such as customer acquisition, manufacturing, product development, and customer service. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e14 December 2009\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePfeiffer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470192344\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e288\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e26.4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44378602733708,"sku":"9780470192344","price":78.3,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470192344.jpg?v=1780144273","url":"https:\/\/lateknightbooks.com\/products\/9780470192344","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}