{"product_id":"9780470193440","title":"The Pfeiffer Book of Successful Conflict Management Tools","description":"\u003ch1\u003eThe Pfeiffer Book of Successful Conflict Management Tools\u003c\/h1\u003e\u003ch3\u003eJack Gordon\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Labor \/ General\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003ci\u003eThe Pfeiffer Book of Successful Managing Conflict Tools\u003c\/i\u003e is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the \u003ci\u003ePfeiffer\u003c\/i\u003e \u003ci\u003eAnnuals\u003c\/i\u003e and \u003ci\u003eHandbooks\u003c\/i\u003e have to offer on the topic. \u003ci\u003eThe Pfeiffer Book of Successful Managing Conflict Tools\u003c\/i\u003e  \u003cul\u003e \u003cli\u003eProvides articles that offer timeless advice for dealing and classifying organizational conflict\u003c\/li\u003e \u003cli\u003eContains complete, ready-made training exercises designed to meet a variety of needs for different audiences\u003c\/li\u003e \u003cli\u003eOffers inventories that include questionnaires and instruments that help participants recognize the destructive effects of hidden agendas and how to deal with them and surveys that encourage honest talk about controversial issues in the organization\u003c\/li\u003e \u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cp\u003eJack Gordon is a former chief editor of Training Magazine and an award-winning writer. He is the editor of numerous books, including The Pfeiffer Book of Successful Communication Skill-Building Tools and The Pfeiffer Book of Successful Leadership Development Tools.\u003c\/p\u003e \u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e26 October 2007\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePfeiffer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780470193440\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e452\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e18.88\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44315413315724,"sku":"9780470193440","price":48.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780470193440_407aec5f-911a-43a3-ad63-2b96d447a92f.jpg?v=1780111644","url":"https:\/\/lateknightbooks.com\/products\/9780470193440","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}