Shows how to design and conduct evaluations of HRD programs and demonstrate their worth and value to the organization: how to use evaluation methods to determine results; to develop, implement, and debug newly designed programs; or to refine existing ones.

ROBERT O. BRINKERHOFF is professor of educational leadership, Western Michigan University, and an internationally recognized human resource development consultant to numerous organizations worldwide including the U.S. Postal Service, Apple Computer, and The World Bank. He is author of Achieving Results From Training.