Profitable beverage service is crucial to the success of many operations, yet it can be underutilized by managers and employees. Informative and practical in approach, this book helps readers understand and appreciate the intricacies of how to manage a beverage operation profitably.

The National Restaurant Association Educational Foundation is a not-for-profit organization dedicated to fulfilling the educational mission of the National Restaurant Association, and strengthens and supports industry by providing high quality training materials designed to professionalize the workforce.