Describes the role of information sytems in business. Internal organization of the information systems department, and current information systems technology and theory are explored, but the emphasis is on real-life management issues. Casebook available.

ROBERT K. WYSOCKI, PHD, is a veteran consultant, trainer, and information systems manager with more than 40 years in the field. He is the author of the bestselling Effective Project Management: Traditional, Adaptive, Extreme, Third Edition and 13 other books. His client list includes AT&T, Eli Lilly & Co., the Czechoslovakian government, and the U.S. Coast Guard Academy.