{"product_id":"9780731406517","title":"Conflict Management","description":"\u003ch1\u003eConflict Management\u003c\/h1\u003e \u003ch2\u003eEunson, Baden\u003c\/h2\u003e \u003cp\u003e\u003ci\u003eConflict Management\u003c\/i\u003e is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.\u003cbr\u003e \u003cbr\u003e   \u003c\/p\u003e\u003cp\u003eIn this book you will find many options for managing conflict, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eplanning\u003c\/li\u003e \u003cli\u003egoal setting\u003c\/li\u003e \u003cli\u003ecompromise\u003c\/li\u003e \u003cli\u003emediation\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eExpert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Wiley\u003c\/p\u003e \u003cp\u003ePublication Date: 2011-09-26\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003e ISBN-10: 9780731406517\u003c\/p\u003e \u003cp\u003eISBN-13: 9780731406517\u003c\/p\u003e \u003cp\u003eDOI: \u003c\/p\u003e \u003cp\u003eDimensions: 231.10cm x154.90cm\u003c\/p\u003e \u003cp\u003ePages: 136\u003c\/p\u003e ","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44311081812108,"sku":"9780731406517","price":34.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780731406517_c93de264-2b95-4e73-b68d-268bf5c1d4a2.jpg?v=1755277398","url":"https:\/\/lateknightbooks.com\/products\/9780731406517","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}