{"product_id":"9780787903534","title":"The Guidebook for Performance Improvement Working with Individuals and Organizations","description":"\u003ch1\u003eThe Guidebook for Performance Improvement\u003c\/h1\u003e\u003ch2\u003eWorking with Individuals and Organizations\u003c\/h2\u003e\u003ch3\u003eRoger Kaufman | Sivasailam Thiagarajan | Paula MacGillis\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Human Resources \u0026amp; Personnel Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003eThe ultimate resource for improvement and planning! This treasure trove of information gives you expert direction for helping your organization and its employees improve performance. Unlike most resources on organizational improvement that consider only the micro- (individual) and macro- (organization) levels, this guide incorporates the mega- (customer\/client) level in planning success.\u003c\/p\u003e \u003cp\u003eAmong the many leading contributors to this volume are:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDale M. Brethower\u003c\/li\u003e \u003cli\u003eDiane Dormant\u003c\/li\u003e \u003cli\u003eJudith Hale\u003c\/li\u003e \u003cli\u003eRoger Kaufman\u003c\/li\u003e \u003cli\u003eDanny G. Langdon\u003c\/li\u003e \u003cli\u003eBette Madson\u003c\/li\u003e \u003cli\u003eAnn W. Parkman\u003c\/li\u003e \u003cli\u003eSivasailam \"Thiagi\" Thiagarajan\u003c\/li\u003e \u003cli\u003eOdin Westgaard\u003c\/li\u003e \u003cli\u003eJack Zigon . . . and many more!\u003c\/li\u003e \u003c\/ul\u003e \u003cul\u003e \u003cli\u003e\u003cb\u003eYou'll learn vital performance improvement steps including:\u003c\/b\u003e\u003c\/li\u003e \u003cli\u003eDefining objectives and ensuring that they are useful\u003c\/li\u003e \u003cli\u003eDetermining what results to achieve\u003c\/li\u003e \u003cli\u003eDesigning and implementing interventions, programs, and activities that will achieve results\u003c\/li\u003e \u003cli\u003ePlanning appropriate evaluation efforts . . . and much more!\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003ci\u003eThe Guidebook for Performance Improvement\u003c\/i\u003e draws on all the current improvement approaches--quality, reengineering, job-task analysis, reward programs, and others--synthesizes those ideas, and offers you a wide range of success strategies to maximize workplace performance. A desk reference like no other, this book gives you cutting-edge tips and techniques for achieving organizational breakthroughs.Selected Contents:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e--The Origins and Critical Attributes of Human Performance Technology\u003c\/li\u003e \u003cli\u003eResearch and Development Origins of Performance Systems\u003c\/li\u003e \u003cli\u003eSocial Responsibility\u003c\/li\u003e \u003cli\u003e--A Strategic-Planning Framework: Mega Planning\u003c\/li\u003e \u003cli\u003ePreparing Performance Indicators and Objectives\u003c\/li\u003e \u003cli\u003eNeeds-Assessment Basics\u003c\/li\u003e \u003cli\u003eBusiness-Unit Performance Analysis and Development\u003c\/li\u003e \u003cli\u003eOrganizational Mapping\u003c\/li\u003e \u003cli\u003eJob-Task Analysis\u003c\/li\u003e \u003cli\u003e--The Hierarchy of Interventions\u003c\/li\u003e \u003cli\u003eApplications of Total Quality Concepts to Organizational Effectiveness\u003c\/li\u003e \u003cli\u003eDeveloping Front-line Employees: A New Challenge for Achieving Organizational Effectiveness\u003c\/li\u003e \u003cli\u003eJob Aids\u003c\/li\u003e \u003cli\u003eRecruitment and Turnover\u003c\/li\u003e \u003cli\u003eAccountability for Staff Turnover\u003c\/li\u003e \u003cli\u003ePerformance Management\u003c\/li\u003e \u003cli\u003eProgram Management: Its Relationship to the Project\u003c\/li\u003e \u003cli\u003eRewards and Performance Incentives\u003c\/li\u003e \u003cli\u003eDeveloping Test and Assessment Items\u003c\/li\u003e \u003cli\u003eQuality Management\/Continuous Improvement\u003c\/li\u003e \u003cli\u003ePerformance Appraisal\u003c\/li\u003e \u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cp\u003e\u003cb\u003eRoger Kaufman\u003c\/b\u003e is director of Roger Kaufman \u0026amp; Associates and professor and director of the Office for Needs Assessment and Planning at Florida State University.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSivasailam Thiagarajan\u003c\/b\u003e is president of Workshops by Thiagi, a consulting and training company. He is also the editor of the \u003ci\u003eThiagi GameLetter\u003c\/i\u003e, a newsletter that deals with training games andactivities.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePaula MacGillis\u003c\/b\u003e is the editor of \u003ci\u003eThe Guidebook for Performance Improvement: Working with Individuals and Organizations\u003c\/i\u003e, published by Wiley.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e17 December 1996\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePfeiffer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780787903534\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e660\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e40.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44314277675148,"sku":"9780787903534","price":75.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780787903534.jpg?v=1780116478","url":"https:\/\/lateknightbooks.com\/products\/9780787903534","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}