A Proactive Framework for Organizational Change

Learn to apply the principles of total quality management to themanagement of high-risk patients and improve quality of care,patient outcomes-and the bottom line.

"Finally, a model of managed health care that resonates withphysicians and patients. A new direction for care management thatmakes sense on both humanitarian and financial grounds."--SanfordT. Kurtz, M.D., vice president and chief medical officer, LaheyClinic

"An exciting, promising, practical, and brand new approach tosolving the cost/quality dilemma in managed care--high-riskpopulation health management. This well thought-out program focuseson managing patients, not physicians."--Stuart Baker, M.D.,executive vice president of clinical affairs, Voluntary HospitalAssociation

SAMUEL FORMAN, M.D., is chief medical officer of StatusOne Health Systems (www.statusone.com). He is an acknowledged authority on population health management, disease management, and outcomes studies. MATTHEW KELLIHER is president and chief executive officer of StatusOne Health Systems. A leading innovator in the health care field, Kelliher has more than twenty years experience with improving health care systems throughout the United States.