{"product_id":"9780787970185","title":"Trainer Survival Skills A Download from The 2003 Annual (Volume 1, Training)","description":"\u003ch3\u003ePfeiffer Electronic Downloads\u003c\/h3\u003e\u003ch1\u003eTrainer Survival Skills\u003c\/h1\u003e\u003ch2\u003eA Download from The 2003 Annual (Volume 1, Training)\u003c\/h2\u003e\u003ch3\u003ePfeiffer\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Human Resources \u0026amp; Personnel Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eThis article addresses some frequently faced challenges by trainers: How to deal with negative or ?know-it-all? learners; what to do when you don?t know the answer, when a question or a discussion wanders off topic, or when people are not paying attention; and how to read a group to see if they?re ?getting it.? It also presents a series of presentation and general training tips. A valuable resource of strategies for either novice trainers or those with experience. Contributed by Susan Boyd.  \u003cp\u003e\u003cbr\u003e \u003cbr\u003e \u003cb\u003eImportant Information to Review Before Making This Download Purchase\u003c\/b\u003e\u003cbr\u003e Before purchasing a Pfeiffer Download, you will need Adobe® Acrobat® Reader® Software. If you do not already have it installed on your computer, you may download this free software from the Adobe Web site at Adobe.com.\u003c\/p\u003e \u003cp\u003eAll Pfeiffer Downloads that you purchase from this site will come with specific restrictions that allow Pfeiffer to protect the copyrights of its products. Just before completing your purchase, you will be prompted to accept our License Agreement. If you do not accept the parameters of this agreement, your credit card will not be charged and your order will be cancelled.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e For Training and Human Resources professionals who demand the best, \u003cb\u003ePFEIFFER\u003c\/b\u003e is the most reliable publisher of practical, off-the-shelf resources that improve workplace performance in a time and cost-effective manner.\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e20 May 2003\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePfeiffer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780787970185\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eDigital download and online streamed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":52448373375116,"sku":"9780787970185","price":13.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780787970185.jpg?v=1786708385","url":"https:\/\/lateknightbooks.com\/products\/9780787970185","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}