{"product_id":"9780787979539","title":"PeopleSmart Facilitator's Guide","description":"\u003ch1\u003ePeopleSmart Facilitator's Guide\u003c\/h1\u003e\u003ch3\u003eMelvin L. Silberman | Freda Hansburg\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Human Resources \u0026amp; Personnel Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003eAre you ready to show your participants how to bring out the best in their colleagues, customers, direct reports, and bosses? Then the \u003ci\u003ePeopleSmart\u003c\/i\u003e Workshop is for you!  \u003cp\u003eThe Workshop empowers leaders, associates, or intact teams to:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eBe curious, not furious, when faced with a challenging colleague.\u003c\/li\u003e \u003cli\u003eGet information and ideas across so they are understood.\u003c\/li\u003e \u003cli\u003ePromote ideas that are accepted rather than resisted.\u003c\/li\u003e \u003cli\u003eThink ?we? rather than ?me? in team situations.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe \u003ci\u003eFacilitator?s Guide\u003c\/i\u003e includes robust instructions for conducting a Workshop as well as a sample \u003ci\u003eParticipant Workbook\u003c\/i\u003e and \u003ci\u003ePeople Quotient Scale\u003c\/i\u003e. Also included is a valuable CD-ROM with a PowerPoint® presentation and video cases. Each component is designed to encourage participation, increase retention, and promotion immediate application.\u003c\/p\u003e \u003cp\u003eThe \u003ci\u003ePeopleSmart\u003c\/i\u003e program can be conducted in twelve hours and contains ten modules, eight of which focus on a core interpersonal skill. The program features ?active training? techniques which minimize lecturing and maximize learning activities. Much of the program is based on examining and practicing skills applicable to actual work experiences. Use \u003ci\u003ePeopleSmart\u003c\/i\u003e to supplement an existing skills training programs or as a foundation of an entirely new program.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cb\u003eMel Silberman\u003c\/b\u003e president of Active Training, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation.  \u003cb\u003eFreda Hansburg\u003c\/b\u003e is vice-president of Active Training.  Silberman and Hansburg are the authors of \u003ci\u003ePeopleSmart: Developing Your Interpersonal Intelligence.\u003c\/i\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e18 November 2005\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003ePfeiffer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9780787979539\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eLoose \/ leaf\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e208\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e60.8\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44378387972236,"sku":"9780787979539","price":113.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9780787979539_ee2324e5-363f-472c-9ef0-208b66b91993.jpg?v=1780238884","url":"https:\/\/lateknightbooks.com\/products\/9780787979539","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}