This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

Dorothy Strachan is a partner in Strachan-Tomlinson, a process consulting firm based in Ottawa, Canada. She has been a professional facilitator since 1974. Dorothy's practice is in three main areas: process design and facilitation, organizational interventions such as strategic planning and team development, and the creation of customized workshops and learning programs. She is the author of several publications in areas such as leadership development, facilitation, strategic planning, and effective coaching in high-performance sports. Strachan-Tomlinson has a special interest in the health sector.