{"product_id":"9781032830209","title":"Future of Retail and Service Design Sustainable, Phygital, and Community","description":"\u003ch3\u003eRoutledge Research in the Retail Industry\u003c\/h3\u003e\u003ch1\u003eFuture of Retail and Service Design\u003c\/h1\u003e\u003ch2\u003eSustainable, Phygital, and Community\u003c\/h2\u003e\u003ch3\u003eBethan Alexander | Katelijn Quartier | Mia Münster | Zakkiya Khan | Francesca Murialdo\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Industries \/ Retailing\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003eThis book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields.\u003c\/p\u003e\n\u003cp\u003eEach chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design.\u003c\/p\u003e\n\u003cp\u003eIdeal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design.\u003c\/p\u003e\n\u003cp\u003eChapter 8 of this book is freely available as a downloadable Open Access PDF at \u003ca href=\"http:\/\/www.taylorfrancis.com\"\u003ehttp:\/\/www.taylorfrancis.com\u003c\/a\u003e under a Creative Commons Attribution‑Non Commercial‑No Derivatives (CC‑BY‑NC‑ND) 4.0 license.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cb\u003eBethan Alexander \u003c\/b\u003eis Reader in Fashion Retailing and Marketing at London College of Fashion, UK. Her scholarly research interests span customer experiences online and offline, innovative retail formats, retail technologies, and future and responsible retailing. Results of this research have been published in various academic journals and books in the fashion, retail, marketing, and business disciplines.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eKatelijn Quartier \u003c\/b\u003eis the Academic Director and Founder of the Retail Design Lab knowledge institution, which primarily revolves around investigating what the store of tomorrow should and could look like, and the pivotal role that design and spatial cues play in shaping it.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eMia Münster\u003c\/b\u003e, Associate Professor at Malmö University, Sweden, has over 20 years of retail and hospitality design experience. She primarily researches store atmospheres, cross-cultural comparisons, and sustainability. Living and working in Denmark, Sweden, and Hong Kong has deepened her market studies.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eZakkiya Khan\u003c\/b\u003e is senior lecturer in Interior Architecture at the University of Brighton, UK, and holds research interests in localised retail design conditions and strategies. With peer-reviewed publications, conference presentations, and global academic experience, their work advances the discourse on the role of retail design in the context of localisation and globalisation.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eFrancesca Murialdo \u003c\/b\u003eis Director of Programmes in Interior Architecture and Design at Middlesex University, UK. She has over two decades of experience teaching and practising interiors. Her research and practice explore the transformative potential of interiors as catalysts for social change and cultural activation.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e24 November 2026\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eHong Kong Polytechnic University\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eRoutledge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781032830209\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e206\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e15.25\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Hong Kong Polytechnic University","offers":[{"title":"Default Title","offer_id":63761382113420,"sku":"9781032830209","price":58.49,"currency_code":"USD","in_stock":true}],"url":"https:\/\/lateknightbooks.com\/products\/9781032830209","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}