{"product_id":"9781118065716","title":"The Financial Services Marketing Handbook Tactics and Techniques That Produce Results","description":"\u003ch3\u003eBloomberg Financial\u003c\/h3\u003e\u003ch1\u003eThe Financial Services Marketing Handbook\u003c\/h1\u003e\u003ch2\u003eTactics and Techniques That Produce Results\u003c\/h2\u003e\u003ch3\u003eEvelyn Ehrlich | Duke Fanelli\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ General\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cb\u003eThe roadmap to success for financial professionals using real-world examples, practical how-to's, and a structured approach to marketing strategy and tactics that covers the basics for beginners and inspires new ideas for marketing pros\u003c\/b\u003e  \u003cp\u003e\u003ci\u003eThe Financial Marketing Services Handbook, Second Edition\u003c\/i\u003e gives sales and marketing practitioners the practical tools and best practices they need both to improve their job performance and their retail and institutional marketing strategies. \u003ci\u003eThe FSM Handbook\u003c\/i\u003e guides marketing and sales professionals working in an industry characterized by cut-throat competition, client mistrust, transformative technologies, and ever-changing regulation, to understand the practical steps they must take to turn these threats into opportunities.\u003c\/p\u003e \u003cp\u003eProviding invaluable information on how to target, win, and retain profitable customers, the book presents an overview of the basic marketing functions—segmentation, positioning, brand building, situational analyses, and tactical planning—as they relate specifically to the financial services industry. With up-to-date case studies, showing what has worked and, more tellingly, what hasn't, the book demonstrates how to effectively utilize the marketer's toolbox—from advertising and public relations to social media and mobile marketing.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eDiscusses how social media (Twitter, Facebook, blogs, review sites) impact branding and sales\u003c\/li\u003e \u003cli\u003ePacked with new information on landing pages, email success factors, and smartphone apps\u003c\/li\u003e \u003cli\u003eDemonstrates how behavioral economics affect marketing strategy\u003c\/li\u003e \u003cli\u003eCase studies and charts are fully revised and updated\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe financial industry is under intense pressure to improve profits, retain high-value clients, and maintain brand equity without straining budgets. The first edition has become an industry-standard reference book and \u003ci\u003eThe Financial Services Marketing Handbook, Second Edition\u003c\/i\u003e gives sales and marketing professionals even more of the information they need to stretch value from each marketing dollar.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eEVELYN EHRLICH, P\u003csmall\u003eH\u003c\/small\u003eD,\u003c\/b\u003e is President of EC Communications, a marketing consulting firm that has specialized in financial services since 1982. Her clients have included AXA Advisors, BNY Mellon, JPMorgan Chase, Merrill Lynch, and other leading financial institutions. Ehrlich currently teaches financial services marketing at New York University and has previously taught at Baruch College and the University of Vermont.??She has been a speaker for private companies and trade groups, including the Financial Planning Association, the Financial Communications Forum, the Financial Services Marketing Conference, and others. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eLOUIS \"DUKE\" FANELLI\u003c\/b\u003e has more than thirty years experience in marketing and financial services. He is currently Senior Vice President, Marketing and Communication for the ANA (Association of National Advertisers), the leading association for client-side marketers. Prior to joining ANA, he served as CMO for Edelman Financial Services, Fairfax, Virginia, a leading independent advisory firm. Earlier, he was a VP of Marketing for AXA Equitable Life Insurance Co., New York. Prior to joining AXA, he spent nearly fifteen years in various communication, marketing, and business leadership positions at Chase. He began his career as a journalist. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e03 April 2012\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eBloomberg Press\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781118065716\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e208\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e19.2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44314340589708,"sku":"9781118065716","price":71.1,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781118065716_9f87a42a-1438-4ed9-bcfa-4c979ee7661c.jpg?v=1780107514","url":"https:\/\/lateknightbooks.com\/products\/9781118065716","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}