{"product_id":"9781118076545","title":"Supporting Online Students A Practical Guide to Planning, Implementing, and Evaluating Services","description":"\u003ch1\u003eSupporting Online Students\u003c\/h1\u003e\u003ch2\u003eA Practical Guide to Planning, Implementing, and Evaluating Services\u003c\/h2\u003e\u003ch3\u003eAnita Crawley\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eEducation \/ Distance, Open \u0026amp; Online Education\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003e\u003ci\u003eSupporting Online Students\u003c\/i\u003e shows how effective and efficiently delivered support services improve academic success and course retention for online learners. Drawing on a decade's worth of research, Anita Crawley describes the scope of services from admissions and registration to advising and student engagement. The book includes guidelines and standards, planning and implementation, innovative practices, and describes specialized services needed by particular online student groups.\u003c\/p\u003e \u003cp\u003e\"Effective student support is the single most important factor in sustaining high-quality online learning programs. Anita Crawley presents the most effective guide to achieving that success. Her book is a blueprint for building thriving online programs through comprehensive student support.\"\u003cbr\u003e—\u003cb\u003eRay Schroeder, director, Center for Online Learning, Research and Service, University of Illinois Springfield\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"As distance learning continues to grow, this book addresses the often neglected other side of the coin: online student services. This book provides a great introduction and overview of the research, literature, and innovative practices for planning, implementing, and evaluating support services for online learners.\"\u003cbr\u003e—\u003cb\u003eGeorge Steele, director, eStudent Services, OhioLearns\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Anita Crawley has crafted a splendid volume on a topic of increasing importance in contemporary higher education. Her book promises to be the foundational piece for those who work with students in an online environment. Her thinking and analysis are superb and undoubtedly will provide the basis upon which to develop online programs and services in the future.\"\u003cbr\u003e—\u003cb\u003eJohn H. Schuh, Distinguished Professor of Educational Leadership and Policy Studies Emeritus, Iowa State University\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"Bringing together extensive examples of innovative practices, summaries of current research, and a wealth of experience in student services, Anita Crawley's comprehensive guide to supporting online students is a rich resource for institutions with existing, growing, or new online programs.\"\u003cbr\u003e—\u003cb\u003eDiane J. Goldsmith, former executive director, Connecticut Distance Learning Consortium\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e \u003cp\u003e\u003cb\u003eAnita Crawley,\u003c\/b\u003e an online instructor and course developer for UCLA Extension and the Illinois Online Network, previously held counseling and faculty and administrative positions in student affairs and distance learning programs. She is recognized for her pioneering work in the field of supporting online students.\u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e06 March 2012\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eJossey-Bass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781118076545\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e288\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e17.6\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44378869661836,"sku":"9781118076545","price":44.1,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781118076545.jpg?v=1781091902","url":"https:\/\/lateknightbooks.com\/products\/9781118076545","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}