{"product_id":"9781119150831","title":"Engagement Transforming Difficult Relationships at Work","description":"\u003ch1\u003eEngagement\u003c\/h1\u003e\u003ch2\u003eTransforming Difficult Relationships at Work\u003c\/h2\u003e\u003ch3\u003eLee G. Bolman | Joan V. Gallos\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Management\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cb\u003eMaster the interpersonal side of management to enhance productivity and boost success\u003c\/b\u003e \u003cp\u003e\u003ci\u003eEngagement\u003c\/i\u003e is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. \u003c\/p\u003e\n\u003cp\u003ePeople are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eFind creative solutions to persistent issues\u003c\/li\u003e \u003cli\u003eDig into the interpersonal dynamics at work\u003c\/li\u003e \u003cli\u003eLearn how to handle—and manage—difficult people\u003c\/li\u003e \u003cli\u003eApply key strategies for engaging the team\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThis compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and \u003ci\u003eEngagement\u003c\/i\u003e shows you how to find your balance and steady your team.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e   \u003cp\u003e\u003cb\u003eLEE G. BOLMAN\u003c\/b\u003e holds the Marion Bloch Missouri Chair in Leadership at the Henry W. Bloch School of Management at the University of Missouri – Kansas City. He is the coauthor of \u003ci\u003eHow Great Leaders Think; Reframing Organizations; The Wizard\u003c\/i\u003e \u003ci\u003eand\u003c\/i\u003e \u003ci\u003ethe Warrior;\u003c\/i\u003e and \u003ci\u003eLeading with Soul\u003c\/i\u003e, all from Jossey-Bass. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eJOAN V. GALLOS\u003c\/b\u003e is professor of leadership at Wheelock College, where she also served as Vice President for Academic Affairs. Gallos is coauthor of T\u003ci\u003eeaching Diversity: Listening to the Soul, Speaking from the Heart;\u003c\/i\u003e editor of both \u003ci\u003eOrganization Development:\u003c\/i\u003e \u003ci\u003eA Jossey-Bass Reader\u003c\/i\u003e and \u003ci\u003eBusiness Leadership: A Jossey-Bass Reader (second edition)\u003c\/i\u003e; and creator of the teaching materials for the full Jossey-Bass Reader Series. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eBOLMAN and GALLOS\u003c\/b\u003e are the co-authors of \u003ci\u003eReframing Academic Leadership\u003c\/i\u003e, also published by Jossey-Bass. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e25 April 2016\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781119150831\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e208\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e14.56\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44380017721484,"sku":"9781119150831","price":25.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781119150831_24b4c1d5-0cbe-4da5-a38f-c48c211f8e69.jpg?v=1780102790","url":"https:\/\/lateknightbooks.com\/products\/9781119150831","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}