The Practice of Outsourcing: From Information Systems to BPO and Offshoring

Lacity, Mary C.; Willcocks, Leslie P.

A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

Details

Published by: Palgrave Macmillan

Publication Date: 2009-06-25

Format: Paperback

ISBN-13: 9781349302024

DOI: 10.1057/9780230240841

Dimensions: 229cm x152cm

Pages: 493