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This book focuses upon the role of the sales force in today's changing world and how to design a sales force for strategic advantage. It includes sections on how to assess the current sales force design and how to implement change and covers customer segmentation, market strategy, structuring and sizing, alignment, metrics and managing change.
Published by: Palgrave Macmillan
Publication Date: 2004-01-01
Format: Paperback
ISBN-13: 9781349508495
DOI: 10.1057/9780230514928
Dimensions: 235cm x155cm
Pages: 399