{"product_id":"9781350324503","title":"Introduction to Service Design Designing the Invisible","description":"\u003ch1\u003eIntroduction to Service Design\u003c\/h1\u003e\u003ch2\u003eDesigning the Invisible\u003c\/h2\u003e\u003ch3\u003eLara Penin\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eDesign \/ Graphic Arts \/ Commercial \u0026amp; Corporate\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\u003cp\u003eDesigning services requires specific ways of thinking and working that draw from all corners of design, management and innovation.  Starting from first principles of service design concepts and theory, through sustainability and the politics of service design, to implementation and evaluation, this is a thorough introduction to the broad discipline of designing what is often invisible – but essential – to users. \u003cbr\u003e\u003cbr\u003eIn this fully updated new edition of Lara Penin's bestselling book she brings us:\u003cbr\u003e\u003cbr\u003e- More digital-only and hybrid service design examples\u003cbr\u003e- A new section specifically covering service blueprints\u003cbr\u003e - Expanded methodological coverage, including multi\/trans disciplinary methods, especially ethnography and critical reframing \u003cbr\u003e- Critical discussion and exploration of insights in case studies\u003cbr\u003e- Brand new companion website hosting resources including templates, activities and a living glossary\u003cbr\u003e\u003cbr\u003eAn indispensable companion for students on their service design journey.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003cb\u003eLara Penin\u003c\/b\u003e is an Associate Professor of  Transdisciplinary Design at Parsons School of Design, USA where she has been  director of the Transdisciplinary Design graduate program from 2015 to  2019. A full-time faculty in the School of Design Strategies since  joining The New School in 2008, she has taught in the Transdisciplinary  Design MFA, the Integrated Design BFA and the Strategic Design and  Management BBA programs teaching studios, intensive and elective courses  involving service design for public interest, systems thinking and  participatory methods as well as advising master degree theses. Lara is  also a core faculty member of the new Graduate Minor in Civic Service  Design and the editor of 'The Disobedience of Design' in the Radical Thinkers in Design series (Bloomsbury).\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e10 June 2027\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eBloomsbury Academic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eBloomsbury Visual Arts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781350324503\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e344\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e16.0\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Bloomsbury Academic","offers":[{"title":"Default Title","offer_id":51331930357900,"sku":"9781350324503","price":44.96,"currency_code":"USD","in_stock":true}],"url":"https:\/\/lateknightbooks.com\/products\/9781350324503","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}