{"product_id":"9781394333134","title":"Managing Quality, with eBook Access Code Integrating the Supply Chain","description":"\u003ch1\u003eManaging Quality, with eBook Access Code\u003c\/h1\u003e\u003ch2\u003eIntegrating the Supply Chain\u003c\/h2\u003e\u003ch3\u003eS. Thomas Foster | John W. Gardner\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eBusiness \u0026amp; Economics \/ Quality Control\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cb\u003eThe gold-standard introduction to quality management throughout the supply chain\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eQuality management is at the heart of successful supply chains, and \u003ci\u003e\u003cb\u003eManaging Quality: Integrating the Supply Chain, Eighth Edition\u003c\/b\u003e\u003c\/i\u003e provides the most comprehensive, up-to-date approach to mastering this critical field. This edition builds on a foundation of modern quality theory while integrating cutting-edge advancements, including AI, IoT, and risk management in global supply chains. With a focus on Lean, Six Sigma, and service quality, this leading textbook equips students and professionals with the essential tools to enhance quality and operational effectiveness. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWILEY ADVANTAGE\u003c\/b\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides a student-friendly introduction to quality management through a unifying supply chain framework that links foundational quality management principles with modern advancements in Lean, Six Sigma, and service quality\u003c\/li\u003e\n\u003cli\u003ePresents a contingency-based approach grounded in both research and practitioner insights to offer adaptable quality management strategies\u003c\/li\u003e\n\u003cli\u003eIntegrates real-world case studies, including insights from Samsung, Apple, and Great Ormond Street Hospital\u003c\/li\u003e\n\u003cli\u003eExplores cutting-edge topics such as AI, IoT, big data analytics, and digital transformation in quality management\u003c\/li\u003e\n\u003cli\u003eEnhances learning with experiential exercises, active figures, and engaging interactive content\u003c\/li\u003e\n\u003cli\u003eEmphasizes ethical considerations in quality management, including ISO standards and corporate social responsibility\u003c\/li\u003e\n\u003cli\u003eOffers instructor resources, including PowerPoint slides, test banks, and guided discussion questions\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003cb\u003eAN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eThis textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text. \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ci\u003e\u003cb\u003eManaging Quality\u003c\/b\u003e\u003c\/i\u003e integrates video content developed to complement the text and engage readers more deeply with the fascinating field of quality management. Bloomberg News videos demonstrating and applying concepts are integrated throughout the e-text.\u003c\/li\u003e \u003cli\u003eDownloadable Content appears in applicable chapters, enabling students to see and work with data and spreadsheets.\u003c\/li\u003e \u003cli\u003eConcept Check Questions at the end of each section provide immediate feedback, helping readers monitor their understanding and mastery of the material.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eABOUT THE AUTHORS\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDr. S. Thomas Foster\u003c\/b\u003e is the Donald Staheli Professor of Global Supply Chain Management at Brigham Young University’s Marriott School of Business. A leading expert in quality management, he has authored best-selling textbooks, including \u003ci\u003eQuality Management: An Integrative Approach and Managing Supply Chain and Operations\u003c\/i\u003e. He has served on the Malcolm Baldrige National Quality Award Board of Overseers and has consulted for major corporations such as Hewlett-Packard and Eaton Corp. \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDr. John W. Gardner\u003c\/b\u003e is an Associate Professor of Global Supply Chain Management at Brigham Young University’s Marriott School of Business. A Six Sigma Black Belt with industry experience in banking, aerospace, and process controls, he specializes in Lean, Six Sigma, and process improvement. His research focuses on healthcare quality, production feedback, and the intersection of people and technology, including AI and blockchain applications in supply chain management. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e30 September 2025\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781394333134\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003ePaperback \/ softback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e496\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight (oz): \u003c\/td\u003e\n\u003ctd\u003e30.4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":44348266905740,"sku":"9781394333134","price":136.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781394333134.jpg?v=1780181357","url":"https:\/\/lateknightbooks.com\/products\/9781394333134","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}