Navigate evolving transplant policy, finance, and operations with strategic clarity

Organ allocation policies, CMS and OPTN regulations, and technologies such as artificial intelligence and predictive analytics continue to reshape transplant program management. Now in its Second Edition, Transplant Administration addresses these shifts directly, offering restructured content written by a team of experts in transplant leadership, operations, and regulatory compliance. The result is a practical reference aligned with contemporary administrative realities.

This edition covers staffing, budget planning, marketing, payer contracting, quality improvement, and compliance. New and expanded chapters address transplant technology and information systems, OPO–transplant center collaboration, and leading the transplant enterprise. Updated financial models and a sharper focus on equity and access reflect the field's current priorities and emerging regulatory frameworks.

Readers will also find:

• Guidance on predictive analytics into clinical workflows and operational decision-making across transplant programs
• Strategies for navigating evolving CMS conditions of participation and OPTN policy changes that affect program certification and reporting
• Frameworks for building and sustaining multidisciplinary transplant teams through recruitment, retention, and professional development planning
• Practical approaches to transplant program marketing and payer contracting designed to strengthen volumes and financial sustainability
• Perspectives on equity and access in organ allocation that address systemic disparities and emerging ethical considerations

Designed for transplant administrators, physicians, surgeons, medical directors, hospital executives, organ procurement organization leaders, and regulatory staff, this reference delivers the operational, financial, and strategic guidance needed to lead transplant programs through a period of sustained regulatory and technological change.

Lisa Norris is Managing Principal of the Transplant Leadership Institute, a firm dedicated exclusively to transplant recruitment. With more than twenty years of leadership experience in healthcare and transplant management across major academic medical centers and health systems, she has served on the UNOS Transplant Administrators Committee and held multiple board roles within transplant-related organizations. Her career reflects a consistent record of advancing organizational performance and leading complex transplant operations through regulatory change and strategic transformation.