{"product_id":"9781394451739","title":"Generative AI and Agentic Operations Reliable, Scalable Safe Systems","description":"\u003ch1\u003eGenerative AI and Agentic Operations\u003c\/h1\u003e\u003ch2\u003eReliable, Scalable Safe Systems\u003c\/h2\u003e\u003ch3\u003eKrishna K. Chilukuri\u003c\/h3\u003e\u003cdiv\u003e\u003cb\u003eCOM100000\u003c\/b\u003e\u003c\/div\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cp\u003e\u003cb\u003eBuild, scale, and govern the next generation of autonomous AI agents\u003c\/b\u003e \u003c\/p\u003e\n\u003cp\u003eThe real AI revolution is not in the models themselves, but in their \u003ci\u003eapplication\u003c\/i\u003e to the messy, complex, and vital work of running a business. The real challenge is not \"how does an agent work?\" but \"how do I manage a team of people \u003ci\u003eand\u003c\/i\u003e agent operations?\"   \u003c\/p\u003e\n\u003cp\u003e\u003ci\u003eGenerative AI and Agentic Operations: Reliable, Scalable Safe Systems\u003c\/i\u003e provides the missing blueprint for this transition. It offers a practical, operator-first guide to building and managing autonomous agents that don't just replace rote tasks, but fundamentally augment and elevate human expertise. Central to this book is the Agentic Ops Lifecycle, a rigorous five-phase framework designed to take you from a fragile prototype to a resilient, production-grade system. Moving beyond traditional MLOps, this guide breaks down the \"black box\" of LLM reasoning and provides a structured approach to defining, building, evaluating, productionizing, and maintaining a non-deterministic digital workforce.  \u003c\/p\u003e\n\u003cp\u003eThe book also provides:  \u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eTactics for process re-engineering\u003c\/b\u003e, showing how to consolidate complex workflows and unlock massive operational scale using agentic tools and reasoning loops.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eProven strategies for managing a blended \"Human+Agent\" workforce\u003c\/b\u003e, shifting human operators from task execution to system supervision and exception handling.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eA modernized approach to operational metrics and scorecards\u003c\/b\u003e, moving beyond traditional handle times to measure holistic system quality, cost, and automation rates.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEssential frameworks for navigating the ethical and regulatory \"grey areas\" of AI\u003c\/b\u003e, including mitigating systemic bias, halting \"runaway agents,\" and building robust security guardrails.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePractical insights and real-world case studies\u003c\/b\u003e drawn from the front lines of transforming complex, large-scale data operations at Google Maps.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e Written for the operations leaders, managers, and team leads tasked with integrating AI into their workflows, this book is also essential reading for the product managers and engineers designing these systems. It delivers the strategic vision and the operational depth needed to successfully navigate the Agentic Age.\u003c\/p\u003e\n\u003c\/div\u003e\u003cdiv\u003e  \u003cp\u003e\u003cb\u003eKrishna K. Chilukuri \u003c\/b\u003eis the Senior Manager for Strategy and Operations at Google Maps, where he is responsible for transforming Maps Data Operations using GenAI and Agentic solutions. With over thirteen years at Google and prior experience at Dassault Systems and other multinational companies, he brings deep operational expertise to the intersection of artificial intelligence and business process transformation. \u003c\/p\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003ctable\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublication Date: \u003c\/td\u003e\n\u003ctd\u003e03 December 2026\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublisher: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eImprint: \u003c\/td\u003e\n\u003ctd\u003eWiley\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eISBN-13: \u003c\/td\u003e\n\u003ctd\u003e9781394451739\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFormat: \u003c\/td\u003e\n\u003ctd\u003eHardback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePage Count: \u003c\/td\u003e\n\u003ctd\u003e160\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47648859390092,"sku":"9781394451739","price":108.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781394451739.jpg?v=1781090806","url":"https:\/\/lateknightbooks.com\/products\/9781394451739","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}