This book is written for users of mediation, whether they be a party, an advisor or an expert. It should also be of help to commercial mediators who have no specialism in construction. Its aim is to encourage confidence in the mediation process and to ensure that those who do use mediation to resolve their disputes do so effectively and so are able to maximise the opportunities that mediation offers.

David Richbell MCIArb managed his own quantity surveying practice for nearly 20 years and worked on engineering and construction projects. He is now one of the most experienced commercial mediators in Europe, having practiced since 1992. A former director of CEDR, he now leads the Chartered Institute of Arbitrators' mediator training course.