{"product_id":"9781484295168","title":"Salesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service","description":"\u003ch1\u003eSalesforce Field Service: A Beginner’s Guide to Creating, Managing, and Automating Field Service\u003c\/h1\u003e \u003ch2\u003eChatrati, Saiteja\u003c\/h2\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eSalesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.\u003c\/p\u003e\u003cp\u003eYou will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you’ll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders.\u003c\/p\u003e\u003cp\u003eBy the end of this book, you’ll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps.\u003c\/p\u003eWhat you’ll learn\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·       Basics of Field Service\u003c\/p\u003e\u003cp\u003e·       Field Service objects and data model\u003c\/p\u003e\u003cp\u003e·       Field Service schedulingand optimization\u003c\/p\u003e\u003cp\u003e·       Configuring Salesforce Field Service\u003c\/p\u003e·       Managing Salesforce Field Service capabilities\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·       Configuring and using the Field Service Mobile App\u003c\/p\u003e·       Deploying and testing Salesforce Field Service\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·       Salesforce Field Service KPIs and Reporting\u003c\/p\u003eWho This Book Is for\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book is for Salesforce admins, developers, and consultants who are looking to learn and implement Salesforce Field Service.  A basic understanding of Salesforce is assumed. Coding or programming experience is not required.\u003c\/p\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Apress\u003c\/p\u003e \u003cp\u003ePublication Date: 2023-11-01\u003c\/p\u003e \u003cp\u003eFormat: Paperback\u003c\/p\u003e \u003cp\u003eISBN-13: 9781484295168\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-1-4842-9517-5\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 267\u003c\/p\u003e ","brand":"Apress","offers":[{"title":"Default Title","offer_id":44523153883276,"sku":"9781484295168","price":49.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9781484295168.jpg?v=1776869323","url":"https:\/\/lateknightbooks.com\/products\/9781484295168","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}