Fast track route to understanding the opportunities and consequences of engaging in organization and individual development as a core business strategy

Covers the key areas of investment, appraisal, analysis, implementation and evaluation and relates the total approach to long term business and organization viability

Examples and lessons from some of the world's most successful businesses, including P&O Cross Channel Ferries, Patagonia Inc, Sanyo and Semco, and ideas from the smartest thinkers, including Chris Argyris, Peter Senge and Geert Hofstede

Includes a glossary of key concepts and a comprehensive resources guide

RICHARD PETTINGER is Lecturer in Management at University College London. He is the author of over thirty books on business and management. He continues to consult and advise organizations in the public, private and not-for-profit sectors.