This book presents the different models of supply chain performance evaluation for global supply chains. It describes why it is necessary to evaluate global performance both to assess the contribution of the supply chain to achieve the goals of creating value throughout the chain and also to meet customer requirements in terms of time, responsiveness and reliability.

The author provides an understanding of how evaluation models are chosen according to criteria including the level of maturity of the organization, the level of decision-making and the level of value creation desired.

Dominique Estampe is Professor in Supply Chain Management at the Kedge Business School, France. His current research interests include Supply Chain processes and performances, Operation Planning, Audit Supply Chain, Urban Supply Chain, etc.