This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.

Tracey Swift is an associate of the Institute of Work Psychology, University of Sheffield and Managing Director of Corporate Social Metrics Limited.
Professor Ivan Robertson is Pro-Vice Chancellor (Staffing) at UMIST and Director of the SHL / UMIST Research Centre in Work and Organisational Psychology.