Mission Critical Operations Primer

This book is an excellent reference and learning tool for students in entry-level programs and those beginning their careers in mission critical operations. It addresses the core principles of mission critical operations, including:

• The key concepts of mission critical operations
• Standards and regulations relating to mission critical organizations
• Mission critical system technologies
• Mission critical operations activities
• Safety and physical security in mission critical organizations
• Risk management methodologies, to understand and address risk
• Emergency response preparation and execution

Steve Mustard, PE, CAP, GICSP, is an independent automation consultant and subject-matter expert of the International Society of Automation (ISA) and its umbrella association, the Automation Federation. He also is an ISA Executive Board member.
Backed by nearly 30 years of software development experience, Mustard specializes in: the development and management of real-time embedded equipment and automation systems; and the integration of real-time processing, decision-support and other disparate systems to improve business processes. He serves as president of National Automation, Inc.
Mustard is a recognized authority on industrial cybersecurity, having developed and delivered cybersecurity management systems, procedures, training and guidance to multiple critical infrastructure organizations. He serves as the Chair of the Automation Federation's Cybersecurity Committee.
Mustard is a licensed Professional Engineer, UK registered Chartered Engineer, a European registered Eur Ing, an ISA Certified Automation Professional (CAP) and a certified Global Industrial Cybersecurity Professional (GICSP). He also is a Fellow in the Institution of Engineering and Technology (IET) and a Senior Member of ISA.