{"product_id":"9783032014993","title":"AIDA Europe Research Series on Insurance Law and Regulation: A Comparative Analysis","description":"\u003ch1\u003eAIDA Europe Research Series on Insurance Law and Regulation: A Comparative Analysis\u003c\/h1\u003e \u003ch2\u003eHeiss, Helmut; Lorenzon, Martin; Nabholz, Ann-Catherine; Ostrowska, Marta\u003c\/h2\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe book explores the institution of the insurance ombudsman – an alternative dispute resolution service outside of the court dedicated to resolving complaints filed by customers against insurers and insurance intermediaries. The ombudsman scheme constitutes a significant element of every insurance market, as it contributes to enhancing consumer protection and increasing trust in the insurance industry. Despite these valuable functions, not all jurisdictions provide insurance consumers with easy and effective access to ombudsman services.\u003c\/p\u003e\n\u003cp\u003eIn the interest of promoting good market practices, this book provides an in-depth discussion on the role and workings of insurance ombudsman services in Europe. The book may serve as a source of inspiration for both established ombudsman institutions when rethinking their structure, and for emerging markets when considering the introduction of ombudsman schemes. The main body consists of reports on insurance ombudsman schemes in ten representative European jurisdictions, based on a detailed, uniform questionnaire.\u003c\/p\u003e\n\u003cp\u003eWritten by experts from academia and representatives of insurance ombudsman offices, the book will benefit ombudsman officers, regulators, supervisors, practitioners, academics, students and, more generally, all those involved with or interested in insurance, dispute resolution and consumer protection.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2026-01-03\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9783032014993\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-3-032-01500-6\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 380\u003c\/p\u003e ","brand":"Springer Nature Switzerland","offers":[{"title":"Default Title","offer_id":44334516469900,"sku":"9783032014993","price":179.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9783032014993.jpg?v=1776885199","url":"https:\/\/lateknightbooks.com\/products\/9783032014993","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}