SpringerBriefs in Electrical and Computer Engineering

Kopparapu, Sunil Kumar

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis.

Details

Published by: Springer

Publication Date: 2014-08-14

Format: Paperback

ISBN-13: 9783319008967

DOI: 10.1007/978-3-319-00897-4

Dimensions: 235cm x155cm

Pages: 83