{"product_id":"9783319037097","title":"After–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management","description":"\u003ch1\u003eAfter–sales Service of Engineering Industrial Assets: A Reference Framework for Warranty Management\u003c\/h1\u003e \u003ch2\u003eGonzález-Prida Díaz, Vicente; Crespo Márquez, Adolfo\u003c\/h2\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.\u003c\/p\u003e\u003cp\u003e“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.\u003c\/p\u003e \u003ch3\u003eDetails\u003c\/h3\u003e \u003cp\u003ePublished by: Springer\u003c\/p\u003e \u003cp\u003ePublication Date: 2014-01-28\u003c\/p\u003e \u003cp\u003eFormat: Hardcover\u003c\/p\u003e \u003cp\u003eISBN-13: 9783319037097\u003c\/p\u003e \u003cp\u003eDOI: 10.1007\/978-3-319-03710-3\u003c\/p\u003e \u003cp\u003eDimensions: 235cm x155cm\u003c\/p\u003e \u003cp\u003ePages: 318\u003c\/p\u003e ","brand":"Springer International Publishing","offers":[{"title":"Default Title","offer_id":45660610199692,"sku":"9783319037097","price":152.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0710\/9545\/1788\/files\/9783319037097.jpg?v=1777995112","url":"https:\/\/lateknightbooks.com\/products\/9783319037097","provider":"Late Knight Books and Services, LLC","version":"1.0","type":"link"}