The book gives a close look at tour guides at places of difficult history. For this purpose, experts, doing empirical research from all over the world working in this field, present their results. In this way, an impression of the activity of the guides will be given from two perspectives: On the one hand, the focus is on questions of content: What challenges are the guides facings? On the other hand, the methodological procedures to be used in the field of tour guides have to be considered: Why do qualitative studies in particular dominate the field?

Anja Ballis, PhD, professor and chair of German Language Education at the University of Munich. The focus of her research has been on Holocaust education, teaching with digital media, and textbook research. She is also known for her research on interactive 3D testimonies, tour guides at Holocaust museums and memorial sites and as an editor of “Holocaust Education—Historical Learning—Human Rights Education” (since 2019, Springer Science).