Online Shopping Intentions Antecedents and Moderators of Shopping Intention Formation in New Fields of E-Commerce

Sale price  $98.99 Regular price $109.99

Online Shopping Intentions Antecedents and Moderators of Shopping Intention Formation in New Fields of E-Commerce

Sale price  $98.99 Regular price $109.99

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Handel und Internationales Marketing Retailing and International Marketing

Online Shopping Intentions

Antecedents and Moderators of Shopping Intention Formation in New Fields of E-Commerce

Anne Fota

Business & Economics / Marketing / General

In this book, the drivers and barriers that motivate or inhibit consumers to participate in e-commerce are investigated, differentiating between the e-commerce subareas of cross-border e-commerce, voice-commerce, conversational-commerce and rental-commerce. This specification is both scientifically and practically relevant, as the different subareas of e-commerce serve different consumer needs and motivations, resulting in a diverse set of antecedents to form consumers' online shopping intentions. Both the respective literature reviews as well as the empirical results of six conducted research studies illustrate the relevance and ubiquity of the four subareas of e-commerce in consumers' everyday online shopping. On the one hand, the results represent an important basis for marketing and consumer research to support a better understanding of the behavioral psychological motives of consumers and better evaluate correlations in shopping behavior. On the other hand, practitioners benefit from the newly gained insights, as online retailers in particular can use them to better adapt their offers to consumer needs and optimize consumers’ online shopping experience.


About the author
Anne Fota has been working at the Chair of Marketing and Retailing at the University of Siegen since 2017. Previously, she studied Business Administration and Management and Markets at the University of Siegen. Her research interests include the following areas: Cross-Border E-Commerce, Voice-Commerce, Conversational-Commerce, Rental-Commerce and Consumer Vulnerability.

Publication Date: 14 May 2022
Publisher: Springer Fachmedien Wiesbaden
Imprint: Springer Gabler
ISBN-13: 9783658376611
Format: Paperback softback
Page Count: 281

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