Progress in IS: Towards Sustainable Business Value

Hirschheim, Rudy; Heinzl, Armin; Dibbern, Jens

This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Details

Published by: Springer

Publication Date: 2016-08-16

Format: Paperback

ISBN-13: 9783662517574

DOI: 10.1007/978-3-662-43820-6

Dimensions: 235cm x155cm

Pages: 515