Learn the basics and techniques of a special form of conversation in this descriptive textbook: facilitation. Find out how facilitation supports communication and cooperation in groups and unleashes the potential existing in the group.

This book is a translation of the original German 1^st edition Sag mal: Wo geht’s lang und wie kommen wir dahin? by Ulf Lubienetzki & Heidrun Schüler-Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors.