This book establishes the case for a new way of thinking about the design of digital technologies - the authors have long-established reputations in the field of participative design, as does Loughborough University, their home institution.

Accessible in style, inclusive in its range of case studies and illustrative examples, this is an up-to-the-minute discussion on a hot topic and essential reading for both academics and practitioners involved in the design and development of systems, services and products for the e-society.