Analysis of Resource Management in Complex Work Systems: Using the Example of Sterile Goods Management in Hospitals

Lin, Qinglian

This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.

Details

Published by: Springer

Publication Date: 2018-04-22

Format: Paperback

ISBN-13: 9789811095481

DOI: 10.1007/978-981-10-2170-1

Dimensions: 235cm x155cm

Pages: 123