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The book looks at the issues Indian banks are facing, pre- and post-pandemic. Technology, big data, and use of artificial intelligence are slowly influencing not merely management practices but are also changing customer demands and methods of operation. Obviously newer risks problems like cybercrimes, remote working, disruptions in operations are aggravating the situation. Authors in the book recommend a hard relook at the bank business model.
Published by: Palgrave Macmillan
Publication Date: 2022-03-13
Format: Hardcover
ISBN-13: 9789811695612
DOI: 10.1007/978-981-16-9562-9
Dimensions: 210cm x148cm
Pages: 142