This book examines the evolving relationship between advances in information technology and organizational design, demonstrating that the effectiveness of technology depends heavily on the organizational capability that supports it. Introducing the IT–Organizational Capability Dependency Theory, it identifies the underlying factors that determine how well organizations translate technology into strategic results, and provides a fresh lens through which readers can understand how businesses adapt and thrive in an increasingly digital world.

The book explores the transformative potential of generative AI, AI agents, physical AI, and digital transformation (DX) in reshaping traditional business processes, employee engagement, and organizational performance. It highlights the necessity of integrating technology strategies with robust organizational frameworks in order to maximize their impact. By showing how technology adoption influences organizational culture and commitment, this work offers invaluable insights into building resilient, high-performing organizations in an era in which AI increasingly acts alongside people.

Designed to serve as a comprehensive resource, the book caters to a diverse audience, including business schools, executive education programs, and professionals pursuing reskilling. It bridges theoretical concepts with practical applications, equipping readers with actionable strategies to navigate the complexities of AI-driven change. Through empirical analysis, case studies, and real-world examples, the book ensures relevance across various sectors and roles, making it an indispensable guide for organizations and individuals facing the age of AI.

Hiroaki Itakura is a distinguished professor with a comprehensive background in business systems design and interdisciplinary research, specializing in organizational capabilities, regional development, and environmental management. Extensive experience in academia and industry, with leadership roles in national and international research collaborations.