Spanish and English in U.S. Service Encounters

Callahan, Laura

Service encounters involve communication between strangers. Communication - or, at times, miscommunication - between strangers who come from different groups can foster the formation of stereotypes. This is therefore an area of particular relevance for investigation. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances. This book contributes to an examination of Spanish in the United States as a language of selected uses and selected users, along with the factors that can influence United States Latinos acceptance of its use by other Latinos and by non-Latinos.

Details

Published by: Palgrave Macmillan

Publication Date: 2009-03-15

Format: Hardcover

ISBN-13: 9780230610712

DOI: 10.1057/9780230619104

Dimensions: 216cm x140cm

Pages: 290