Updated and now available in paperback, this highly successful training guide includes original contributions from leading training and development specialists. It has proved to be invaluable to newly appointed trainers and more experienced practitioners alike and is particularly suitable for students of the professional bodies' Certificate in Training and Development.

Steve Truelove trained as an occupational psychologist before working in the engineering industry as a personnel officer. He then broadened this experience to include responsibility for training in the papermaking industry before joining Fielden House as a consultant in 1987. He became manager of Fielden House HRD division specializing in the training of trainers before setting up as an independent consultant in 1993.