Theoretical approaches to the management of organizational knowledge abound, yet there are few guidelines on how to implement a systematic approach to the management of organizational knowledge. This book provides a practical guide to the management and measurement of knowledge networks using case studies from companies such as Unilever and Lotus.

J. BARBER MICHAEL CUSUMANO Distinguished Professor of Management, MIT Sloan School of Management, USA ROBERT D GALLIERS Bentley College and London School of Economics PRASHANT KALE University of Michigan at Ann Arbor MARIJA KÖHNE NOBORU KONNO President, Column Inc, The Knowledge Design Company, Japan STEFAN MÖCKING SUE NEWELL Visiting Trustee Professor, Department of Management, Bentley College, USA IKUJIRO NONAKA Professor in Knowledge, Haas School of Business, University of California Berkeley, USA H. PERLMUTTER JORG RAIMANN HARBIR SINGH Associate Professor of Management, The Wharton School, University of Pennsylvania, USA CLAUDIA ULRICH STEFANOS VASSILIADIS