International Series in Operations Research & Management Science: Methods for Measuring and Implementing Service Quality

Grigoroudis, Evangelos; Siskos, Yannis

Details

Published by: Springer

Publication Date: 2009-11-24

Format: Hardcover

ISBN-13: 9781441916396

DOI: 10.1007/978-1-4419-1640-2

Dimensions: 235cm x155cm

Pages: 308