Financial Inclusion and Financial Literacy in the Digitized Era A South Asian Perspective
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Financial Inclusion and Financial Literacy in the Digitized Era
A South Asian Perspective
Parag Shukla | Sofia Devi Shamurailatpam | Mohammed Majeed | Jonas Yomboi
In an era characterized by rapid digitization and technological advancement, the financial services landscape is undergoing profound transformation. Digital technologies are reshaping how individuals, businesses, and governments access, deliver, and utilize financial services, creating unprecedented opportunities to expand financial inclusion while underscoring the growing importance of financial literacy. Within South Asia and neighboring developing economies, these changes present both remarkable opportunities and significant policy, regulatory, and societal challenges.
This new book, Financial Inclusion and Financial Literacy in the Digitized Era: A South Asian Perspective, brings together leading scholars and researchers to examine the evolving relationship among digital transformation, financial inclusion, financial literacy, artificial intelligence, governance, and public policy. Drawing upon theoretical analyses, empirical research, and country-specific case studies, the volume provides a comprehensive examination of how digital innovation is reshaping financial ecosystems and influencing equitable access to financial services.
The chapters explore the role of technology and digitization in expanding financial inclusion; the application of artificial intelligence to improve financial literacy and digital banking; the effectiveness of marketing campaigns and financial education initiatives; the influence of political institutions, governance, and leadership on financial inclusion; regulatory approaches to reducing gender disparities; and the long-term effects of digitalization in the post-COVID-19 era. Additional case studies from Northeast India, Indonesia, the Philippines, and Malaysia offer valuable regional perspectives on the opportunities and challenges of building inclusive digital financial systems.
Designed for academics, researchers, policymakers, financial professionals, development practitioners, and graduate students, this volume promotes informed dialogue on one of the most pressing issues facing modern economies. By integrating multidisciplinary perspectives with contemporary evidence, it provides valuable insights into creating more inclusive, resilient, and sustainable financial ecosystems in an increasingly digitized world.
Parag S. Shukla, PhD, has been working as an Assistant Professor in the Department of Commerce and Business Management of the Faculty of Commerce at The Maharaja Sayajirao University of Baroda, Vadodara, Gujarat, India, since 2009. He has presented and published many research papers in contemporary areas of marketing in national and international journals. He is also an author in a book Retail Shoppers Behaviour in Brick and Mortar Stores: A Strategic Marketing Approach, which is published by a reputed publisher. His major research area of interests includes retailing, services marketing, and consumer behavior, to name a few. Dr. Shukla holds a PhD degree in Commerce and Business Management with focus on Strategic Marketing in the area of Retailing.
Sofia Devi Shamurailatpam, PhD, is serving as an Assistant Professor in the Department of Banking and Insurance, Faculty of Commerce, The Maharaja Sayajirao University of Baroda, Vadodara, Gujarat, India. She has published several research papers and authored a book Banking Reforms in India: Consolidation, Restructuring and Performance, published by Palgrave Macmillan, UK (2017). Her major research area of interests includes economics of banking, financial economics, agricultural economics, and development economics, specifically studies on contemporary issues of sustainability. Dr. Shamurailatpam has a PhD in Economics with specialization in the area of Banking and Financial Economics.
Dr. Mohammed Majeed is a distinguished academic and researcher currently serving as a Senior Lecturer at Tamale Technical University, where he holds the position of Head of the Department of Logistics and Procurement Management. Dr². Majeed has earned two doctoral degrees—a Doctor of Business Administration (DBA) and a Doctor of Philosophy (PhD) in Marketing—earning him the title ""Dr²."" Dr². Majeed is also known for his strong presence in the publishing world, collaborating with eminent academic publishers and contributing record, with articles featured in renowned academic Publishers including Emerald, Wiley, Taylor & Francis, Springer, Cogent, Routledge, and Apple Academic Press. His research interests span several vital areas in contemporary marketing and business, such as value co-creation, digital marketing, green and sustainable practices, branding, and consumer behavior. In addition to his role at Tamale Technical University, Dr. Majeed lectures at prominent institutions across Ghana, including the University for Development Studies (UDS), Kwame Nkrumah University of Science and Technology (KNUST), and the University of Cape Coast (UCC). His prolific contributions to academic literature include 10 published books and ten (10) more in production with leading publishers such as Springer, Apple Academic Press, and Bentham Science. Furthermore, Dr. Majeed has authored over 40 book chapters, solidifying his influence as a scholar and thought leader in his field.
Jonas Yomboi is a PhD student in accounting and is currently a teacher at Senior High School, Navrongo. Ghana. He holds a Master of Commerce in Accounting from the University for Development Studies, a Bachelor of Education in Accounting with Mathematics, and a diploma in Ghanaian Sign Language. His research interest includes social media, public sector accounting, finance, and financial reporting. He has also published in journals from Springer and Routledge.
| Publication Date: | 25 January 2027 |
| Publisher: | CRC Press |
| Imprint: | Apple Academic Press |
| ISBN-13: | 9781779644787 |
| Format: | Hardback |
| Page Count: | 275 |