Artificial Intelligence and Consumerism Digital Mediation and the Evolution of Consumer Experience
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Artificial Intelligence and Consumerism
Digital Mediation and the Evolution of Consumer Experience
Rajagopal | Marcus Goncalves
This book examines how evolving technologies and AI-driven interfaces are transforming consumerism into a customer-centric, value co-creation philosophy. Drawing on research and best practices, it explores digital networking, social learning, cognitive reasoning, and interactive communication as forces reshaping consumer engagement. The book offers timely insights into AI-based marketing strategies that reduce decision complexity, manage consumer chaos, foster social innovation, and strengthen value-driven consumption in competitive markets. It equips scholars, managers, and students with forward-looking perspectives for understanding consumer transformation in the intelligent marketplace.
Rajagopal is Distinguished Professor of Marketing at EGADE Business School of Tecnologico de Monterrey at Mexico City Campus and Visiting Professor at Metropolitan College Boston University.
Marcus Goncalves is Associate Professor of the Practice of Administrative Sciences at Metropolitan College, Boston University.
| Publication Date: | 30 January 2027 |
| Publisher: | Springer Nature Switzerland |
| Imprint: | Palgrave Macmillan |
| ISBN-13: | 9783032402288 |
| Format: | Hardback |